Shipping policy

 

  • Shipping from
    Japan
  • Shipping areas
    United States, Indonesia, Singapore, United Arab Emirates, and Malaysia
  • Processing time
    Orders are usually processed within 1–3 business days.
  • Estimated delivery
    Standard international shipping usually takes 7–15 business days after processing.
  • Shipping fee
    Free Standard Shipping.
  • Remote areas
    Remote areas, islands, military addresses, and certain regional addresses may take longer.
  • Customs duties and import taxes
    Orders are shipped from Japan. Free shipping covers the shipping cost only. Depending on your country or region, duties, import taxes, VAT/GST, customs handling fees, or carrier brokerage fees may be charged by your local customs office or delivery carrier.
    These charges are not included in the product price or free shipping, and are the customer’s responsibility.
    VibeBuy cannot control or predict these charges.
  • Shipping delays
    Delivery times are estimates only and are not guaranteed. We are not responsible for delays caused by shipping carriers, customs processing, remote area delivery conditions, incorrect shipping information provided by the customer, or events outside our control.
  • Lost, damaged, or delayed packages
    If your package appears to be lost, damaged, or significantly delayed, please contact us at support@shopvibebuy.com so that we can review the issue and provide instructions accordingly.